returns
- Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Should any issue about shipping arise, we will do our best to solve it as soon as possible. If such solution is not applicable, we will proceed to issue a refund if the problem can't be fixed and occurs on our part as Hobby Evolution.
- Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- Shipping on Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- Contact
If you still have any questions about the refund or need any help on the process feel free to contact us through the Contact Us Form or sending us an email at contact@hobbyevoution.com
For a full, more detailed overview of our Refund Policy please visit our Refund Policy page here
